Whereas:
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(40) Safeguards should be provided for subscribers against
intrusion of their privacy by unsolicited communications
for direct marketing purposes in particular by means of
automated calling machines, telefaxes, and e-mails,
including SMS messages. These forms of unsolicited
commercial communications may on the one hand be
relatively easy and cheap to send and on the other may
impose a burden and/or cost on the recipient. Moreover,
in some cases their volume may also cause difficulties
for electronic communications networks and terminal
equipment. For such forms of unsolicited communications
for direct marketing, it is justified to require that
prior explicit consent of the recipients is obtained before
such communications are addressed to them. The single
market requires a harmonised approach to ensure
simple, Community-wide rules for businesses and users.
(41) Within the context of an existing customer relationship,
it is reasonable to allow the use of electronic contact
details for the offering of similar products or services,
but only by the same company that has obtained the
electronic contact details in accordance with Directive
95/46/EC. When electronic contact details are obtained,
the customer should be informed about their further use
for direct marketing in a clear and distinct manner, and
be given the opportunity to refuse such usage. This
opportunity should continue to be offered with each
subsequent direct marketing message, free of charge,
except for any costs for the transmission of this refusal.
(42) Other forms of direct marketing that are more costly for
the sender and impose no financial costs on subscribers
and users,such as person-to-person voice telephony
calls, may justify the maintenance of a system giving
subscribers or users the possibility to indicate that they
do not want to receive such calls. Nevertheless,in order
not to decrease existing levels of privacy protection,
Member States should be entitled to uphold national
systems,only allowing such calls to subscribers and users
who have given their prior consent.
(43) To facilitate effective enforcement of Community rules
on unsolicited messages for direct marketing,it is necessary
to prohibit the use of false identities or false return
addresses or numbers while sending unsolicited messages
for direct marketing purposes.
(44) Certain electronic mail systems allow subscribers to view
the sender and subject line of an electronic mail,and also
to delete the message, without having to download the
rest of the electronic mail's content or any attachments,
thereby reducing costs which could arise from downloading
unsolicited electronic mails or attachments.
These arrangements may continue to be useful in certain
cases as an additional tool to the general obligations
established in this Directive.
(45) This Directive is without prejudice to the arrangements
which Member States make to protect the legitimate
interests of legal persons with regard to unsolicited
communications for direct marketing purposes. Where
Member States establish an opt-out register for such
communications to legal persons, mostly business users,
the provisions of Article 7 of Directive 2000/31/EC of
the European Parliament and of the Council of 8 June
2000 on certain legal aspects of information society
services, in particular electronic commerce,in the
internal market (Directive on electronic commerce)
are fully applicable.
Article 2 - Definitions
(h) "electronic mail" means any text, voice,
sound or image message sent over a public communications
network which can be stored in the network or in the
recipient's terminal equipment until it is collected by the recipient.
Article 13 - Unsolicited communications
1. The use of automated calling systems without human
intervention (automatic calling machines), facsimile machines
(fax)or electronic mail for the purposes of direct marketing
may only be allowed in respect of subscribers who have given
their prior consent.
2. Notwithstanding paragraph 1, where a natural or legal
person obtains from its customers their electronic contact
details for electronic mail, in the context of the sale of a
product or a service,in accordance with Directive 95/46/EC,
the same natural or legal person may use these electronic
contact details for direct marketing of its own similar products
or services provided that customers clearly and distinctly are
given the opportunity to object, free of charge and in an easy
manner, to such use of electronic contact details when they are
collected and on the occasion of each message in case the
customer has not initially refused such use.
3. Member States shall take appropriate measures to ensure
that, free of charge, unsolicited communications for purposes
of direct marketing, in cases other than those referred to in
paragraphs 1 and 2, are not allowed either without the consent
of the subscribers concerned or in respect of subscribers who
do not wish to receive these communications, the choice
between these options to be determined by national legislation.
4. In any event, the practice of sending electronic mail for
purposes of direct marketing disguising or concealing the identity
of the sender on whose behalf the communication is made,
or without a valid address to which the recipient may send a
request that such communications cease, shall be prohibited.
5. Paragraphs 1 and 3 shall apply to subscribers who are
natural persons. Member States shall also ensure, in the framework
of Community law and applicable national legislation,
that the legitimate interests of subscribers other than natural
persons with regard to unsolicited communications are sufficiently protected.